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Privacy Policy

RJ ADDISON COURIER SERVICES 

Effective Date:  1 January 2026

RJ Addison Courier Services (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website and courier services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Pickup and delivery addresses

  • Government-issued ID (only if required by law or service type)

b. Shipment Information

  • Sender and recipient details

  • Package description (non-sensitive)

  • Delivery instructions

  • Tracking data and delivery status

c. Payment Information

  • Payment method details (processed securely by third-party payment providers)

  • Billing address
    (We do not store full card numbers.)

d. Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

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2. How We Use Your Information

We use your information to:

  • Provide and manage courier and delivery services

  • Process payments and invoices

  • Track and complete deliveries

  • Communicate delivery updates and service notifications

  • Improve our website and services

  • Comply with legal and regulatory requirements

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3. Sharing of Information

We may share your information with:

  • Delivery drivers and logistics partners (only what is necessary)

  • Payment processors

  • IT and hosting service providers

  • Law enforcement or authorities when required by law

We do not sell your personal data.

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4. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve website functionality

  • Analyse traffic and usage

  • Remember user preferences

You can control cookies through your browser settings.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorised access, loss, or misuse.

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6. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill service purposes

  • Meet legal, tax, or regulatory requirements

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7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent (where applicable)

To exercise these rights, contact us using the details below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

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9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from children.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

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11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Company Name: RJ Addison Courier Services
Email: addisonjrichard@gmail.com
Phone: 07512914365

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